FAQ's

1. How do I use my product?

Each product includes instructions.

 

2. How do I clean my vibrator?

Clean the vibrator with warm water and soap or a special cleaner. Allow the vibrator to dry naturally and store in a cool dark place. 

 

3. Can I use a silicone lubricant with my vibrator? 

We recommend avoiding silicone-based lubricants with our products, as they can degrade certain materials. Instead, use a water-based lubricant. Check out our lubricants, they are all water-based. 

 

4. Can I share my experience with your products? 

Absolutely! We love hearing about your experiences. Sharing your story can inspire and inform others. Feel free to leave a review or email us with your feedback. Your insights are invaluable to us and to other women on similar journeys.

 

5. Will the packaging be discreet?

Yes, we ensure that all our intimate products are shipped in plain, discreet packaging. We want you to feel comfortable and confident with your purchase.

 

6. What payment methods can I use?

We accept PayPal, Mastercard, Discover, Visa, American Express, and Apple Pay.

 

7. Where do you ship?

At present, we only ship within the USA. For inquiries about shipping to other locations, please contact us. It is our intention to expand our company to serve the European market in the near future.

 

8. How will I receive my order?

Shipping methods are determined by the product manufacturer. The three most common shipping methods are USPS, UPS and FedEX Ground.

 

9. How much does shipping cost?

Shipping cost is determined by the supplier.

 

10. When will my order arrive?

Once your order is placed, we aim to ship it within 7-10 business days. Delivery times vary by location, and you will receive an email with tracking details shortly after your order is processed. If you encounter any issues, please contact us.  

 

11. What should I do if my order doesn’t arrive on time?

If your order hasn’t arrived within the expected time frame, we recommend contacting the shipping company. If your shipping issue is not resolved, feel free to contact us and we will investigate promptly.

 

12. What if my order doesn’t arrive at all?

If your order hasn’t arrived, we recommend contacting the shipping company. If your shipping issue is not resolved, feel free to contact us and we will investigate promptly.

 

13. What should I do if I encounter an issue with my product?

We apologize for any inconvenience. If your product has a functionality defect, contact the manufacturer directly.

 

14. How do I return a product?

Due to the nature of our products, we do not accept returns. If you have concerns, please contact us.

 

15. Still have questions?

We’re always here to help! Our supportive team is ready to answer any questions you have. No question is too small or too personal—we are here to ensure you have the best experience possible. Contact us for any additional information or support.